Skip to content

2024 Open Enrollment

2024 Open Enrollment

Welcome to the 2024 Benefits Open Enrollment Period!

Open Enrollment is the annual opportunity for you to evaluate your benefit options and make your elections. Reviewing your benefits allows you to ensure they will continue to meet your needs for the upcoming year. You are encouraged to review this information to learn about all benefits offerings and make an informed decision in order to select the benefits that best fit your needs.

Open enrollment is from November 29th – December 7th, 2023

All enrollments must be done online through UKG.  You can access UKG here.

Click here to view the 2024 Open Enrollment Presentation.

2024 Medical & Prescription Program Detail:

Aetna
Standard Managed Choice Medical Plan
$1,000
Deductible Plan
$3,000
Deductible Plan with HRA
$4,000
Deductible Plan with HRA 
Calendar Year Deductible:
Single / Family
 $1,000/ $2,000 $3,000/ $6,000 $4,000/ $8,000
Coinsurance 20% after deductible 20% after deductible 20% after deductible
Maximum Out of Pocket Limit:
Single /Family (Includes the deductible)
$5,000 / $10,000 $6,000 / $12,000 $7,150 / $14,300
Primary Care Office Visit $10 copay $25 copay $25 copay
 Specialist Office Visit $40 copay $50 copay $50 copay
Virtual Visit $0 copay $0 copay $0 copay
Surgical Services 20% after deductible 20% after deductible 20% after deductible
Complex X-Ray and Lab – CT, PET, MRI, MRA etc. 20% after deductible 20% after deductible 20% after deductible
Urgent Care Centers $100 Copay $100 Copay $100 Copay
Emergency Medical Care 20% after deductible
+ $300 copay
*copay waived if admitted
20% after deductible
+ $300 copay
*copay waived if admitted
20% after deductible
+ $300 copay
*copay waived if admitted
In-Patient Hospital Services 20% after deductible 20% after deductible 20% after deductible
Out-Patient Hospital Services 20% after deductible 20% after deductible 20% after deductible
Prescription Drugs:
Tier 1: Retail (30 day)
Tier 1: Mail Order (90 day)
$20 copay
$50 copay
Tier 2: Retail (30 day)
Tier 2: Mail Order (90 day)
$60 copay
$150 copay
Tier 3: Non-Formulary Retail (30 day)
Tier 3: Non-Formulary Mail order (90 day)
$100 copay
$250 copay
Tier 4 Copay for retail of 25% to $250 Maximum

2024 Wellness Program Review:

Smithers will continue to fund money into your HRA if you participate in the wellness program.

Refer to the portal.peopleonehealth.com  website for details on your 2024 program (coming soon).

Aetna Contacts

Do your employees have questions about Aetna benefits, covered services, or a specific claim?

Service Availability Contact
Medical Member Services 24/7 800-238-6716
Aetna Member Website Support 7am-9pm ET 800-225-3375
www.Aetna.com
Aetna Informed Health Line 24/7 800-556-1555
Teladoc   855-835-2362
www.Teladoc.com
Aetna Rx Home Delivery First Time Customers 888-792-3862
www.AetnaRxHomeDelivery.com
Aetna Rx Home Delivery Returning Customers 800-227-5720
www.AetnaRxHomeDelivery.com